Last updated: February 2025

At Town and Country Furniture, we are committed to protecting the privacy and security of our customers. This Privacy Policy outlines the types of personal information we collect, how it is used, and the steps we take to ensure that your personal information is handled responsibly.

**Information We Collect**

We collect personal information that you voluntarily provide when you visit our website, make a purchase in store, or interact with us in any way. This information may include:
- Your name
- Contact information (such as your telephone number and address)
- Email address

Like any other website, www.towncofurniture.com uses "cookies". These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

**How We Use Your Information**

The information we collect is used to process your transactions, to provide you with the best possible customer service, and to improve your overall shopping experience. Specifically, we use this information to:
- Fulfill your orders
- Communicate with you about your orders or any inquiries you have
- Enhance and personalize your shopping experience
- Inform you about our promotions, offers, and updates.

**Sharing Your Information**

We respect your privacy and are committed to not sharing your personal information with third parties except as required by law, or with service providers who assist us in our business operations and website management, under strict confidentiality agreements. These service providers may help us process information, extend credit, fulfill customer orders, deliver products, manage and enhance customer data, provide customer service, or conduct customer research or satisfaction surveys. They are prohibited from using your information for their own purposes.

**Security of Your Information**

We are committed to ensuring the security of your personal information. We have implemented physical, electronic, and procedural safeguards to protect the information we collect. However, no method of transmission over the internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

**Your Rights**

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

**Children’s Privacy**
We do not knowingly collect any information from anyone under the age of 18.  If you are a parent or guardian and become aware that your child may have provided us with personal information, please contact us.  We will take steps to remove that information.

**Changes to This Privacy Policy**

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.  You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

SMS Policy 

Last updated: February 2025
1. Information We Collect:
We may collect the following types of information when you subscribe to our text messaging service:
• Phone Number: We collect your mobile phone number to send you text messages.
• Message Content: We collect the content of the messages you send and receive from us.
• Opt-In Information: By providing us with your phone number, you are consenting to receiving messages and other communications from us by phone. 

2. Use of Your Information:
We use the information we collect to:
• Send you text messages related to Town and Country Furniture’s products, services, promotions, and updates.
• Communicate with you for customer service and support, and delivery scheduling.
• Improve our services and communications.
• Ensure compliance with applicable laws and regulations.

3. Sharing Your Information:
We do not share your personal information with third parties, except in the following circumstances:
• When required by law, such as responding to a legal request, court order, or government agency request.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security:
We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Opting Out:
You have the right to opt out of receiving text messages from us at any time. To do so, reply with "STOP" to any message you receive from us. Once you opt out, you will no longer receive messages from us.  We will not sell or transfer your number to any other party.

6. Children's Privacy:
Our text messaging service is not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age.

7. Changes to this Policy:
We reserve the right to update or change this policy. We will notify you of any changes via text message, email, or by posting those changes on our website.

8. Contact Us:
If you have any questions, concerns, or requests related to your personal information, please contact us at:
By phone: 540-879-9372
By mail: 11 Killdeer Ln, Dayton, VA 22821
Or by visiting this page on our website: https://www.towncofurniture.com/pages/contact

Please review this SMS Policy periodically to stay informed about how we are protecting your information. Your continued use of our text messaging service constitutes acceptance of any changes or updates to this policy. 
This SMS Privacy Policy is effective as of the date indicated above and applies to text messaging services provided by Town and Country Furniture.