Store Policies

Please be advised of our store policies.

• Please understand that we cannot offer refunds on upholstery, bedding, or any special order.
• All refunds must be approved by the manager.
• There are no refunds on anything after 7 days.

If you are picking up your furniture:

• When you pick up your furniture, it is your responsibility to load it properly. We cannot be responsible for damage in transport. Please bring blankets, ropes, etc. to protect as you see fit.
• If you need help to load it here, please advise us of this before you come to make sure someone is available.

If we are delivering your furniture:

• We deliver between the hours of 9:30 AM and 4:30 PM.
• Although we make a great effort to suit your schedule, we reserve the right to wait until we have other deliveries in your area.
• Rooms and aisles are to be cleared and ready for delivery.
• Our delivery men are not requried to move anything or hook up any electronic equipment unless arrangements have been made with us in advance.
• The complete balance is due on delivery unless other arrangements have been made.
• It is OK to pay the delivery men with cash or check. If you want to put the balance on a credit card, the delivery men will take the number, or you may call us with it prior to delivery.